Support & FAQ

Questions & Answers.

I have changed my WIFI, how to reconnect it?

If you have changed your broadband provider and wish to reconnect your system, click here to find the guide.

How to setup a timed charge on my battery.

To setup the timed charge within your system, the step by step guide can be found by click on this box.

I am having issues with my MyEnergi Hot Water Diverter.

If you are having issues with your MyEnergi Hot Water there is a link to a contact to discuss and resolve your issues.

My system seems to have Tripped.

If your system has tripped, please click on this box and email your issue to the address provided.

My app is currently showing no data?

Please ensure that your system has a steady internet connection, if that isn’t the case then please check that nothing has tripped on your fuse board relating to the system.

Where to find the GivEnergy App?

The GivEnergy App can be found by clicking this link, this app will allow for full monitoring off your Solar PV system.

Who can I speak to about my issues?

If you wish to get in touch with GivEnergy, you can call +44 1377 252874 or you can contact by email by clicking this box.

Get Your Free Quote Today

Contact Us